Privacy Notice
Thank you for visiting our website, operated by kinjeelozz.com. We are committed to providing an exciting and safe online shopping experience with a high level of personal service. This commitment includes respecting and protecting the privacy of your personal information.
This privacy policy describes the types of information we collect from and about you when you visit our website (each a “Site”). The Sites and all functionality and features thereon are collectively referred to as the “Services”. This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.
Q: What information does the Company collect?
A: The Company may collect information from or about you in the following ways:
• From the Company’s Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalog, newsletters or email lists, participate in sweepstakes, contests or other promotions, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us. If you make a purchase from us, we may also collect the billing address.
• Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person’s name, telephone number, email, and/or shipping address.
• Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements. This may include browser type, operating system type or mobile device model, viewed webpages, links clicked, IP address, mobile device identifier or other unique identifier, sites visited before coming to our website, the amount of time spent viewing or using the Site, and other click-stream or site usage data.
• From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically, or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third-party sites.
• Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third-party sources.
• Third Party Analytics and Advertisements: We may use third-party advertisements, analytics, and tracking tools to understand who is using the Site, how people are using the Site, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These third parties may use technology such as cookies, web beacons, pixel tags, log files, flash cookies, or other technologies to collect and store non-personal information.
Q: What are my Tracking Options?
A: Certain parts of the Site require cookies. By registering for and using the Services, you are consenting to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services. The following is a description of the four categories of cookies and examples of how we use them to provide you the Services:
• Strictly Necessary Cookies: Essential to enabling you to browse and use the functionality of a website. Without them, the Services cannot be provided.
• Performance Cookies: Collect information about how visitors use the Services, used in aggregate to improve our Services.
• Functionality Cookies: Remember certain choices you make about how you like to use the Services, providing a more personalized experience.
• Targeting Cookies: Deliver online advertisements that are relevant to you and measure the effectiveness of advertising campaigns.
Our system may not respond to Do Not Track requests or headers from some or all browsers.
To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below:
• To learn more about managing your privacy and storage settings and opting out from receiving third-party advertiser cookies, visit the Network Advertising Initiative’s opt-out page at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices and follow the instructions on how to opt out.
• For instructions on how to specifically opt out of Criteo advertising services, please view the Criteo Privacy Policy at www.criteo.com/us/privacy-policy.
• If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.
Information about cookies, including how to refuse cookies, can be found at: www.allaboutcookies.org. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
We or our service providers may also use Flash cookies (also known as Local Stored Objects) or other similar technologies. These technologies personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies may be recognized by other websites or by our marketing or business partners. To manage privacy and storage settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. Disabling Flash cookies may affect certain features and services.
Q: How does the Company use the information collected?
A: The Company may use the information we collect from and about you for any of the following purposes:
• To validate, confirm, verify, deliver, install, and track your order (including to process payment card transactions, arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, and contact you about your orders).
• To enhance your online shopping experience, including recognizing and welcoming you to the Site.
• To send you catalogs, information, newsletters, promotional materials, and other offerings.
• To provide customized Site content, targeted offers, promotions, and advertising.
• To improve our sites, products/services, customer service, and customer shopping experience.
• To use your data in an aggregated non-specific format for analytical and demographic purposes.
• To protect the security or integrity of the Site and our business.
• To contact you when necessary or requested, including responding to your questions and comments and providing customer support.
• As otherwise described to you at the point of data collection.
Q: What information does the Company share with others?
A: The Company may share personal information we collect from and about you in the following ways:
• Company Affiliates: Shared within the Company’s affiliated companies.
• Co-Marketing Partners: Shared with third parties for joint sales programs, sweepstakes, promotional campaigns, and other jointly sponsored events.
• Other Third Parties: Shared with select partners, affiliates, and other third parties that may have offers of interest to you.
• Legal Disclosures; Safety: Transferred/disclosed to comply with legal obligations, to protect against fraud, and to enforce our Terms of Use.
• Sale of Business: Transferred as part of a sale or transfer of business assets.
• Service Providers: Shared with third-party service providers to perform services on our behalf.
• Aggregate or Anonymous Non-Personal Information: Shared or sold for marketing or analytics uses.
Q: How can I view, update or remove my information?
A: If you have made a purchase, you can contact our Customer Service Department to access or update your information. You may also exercise your rights to request that we delete or restrict access to your personal data.
Q: What choices do I have about receiving communications from the Company?
A: If you make a purchase, you will automatically receive promotional emails and direct mail. To “opt out” of receiving promotional emails, click the “unsubscribe” link in any promotional email. To be removed from our catalog mailing list, contact Customer Service by email.
Q: What are California Privacy Rights?
A: California residents may request information about our disclosure of personal information to third parties or affiliated companies for direct marketing purposes. Submit a written request to support@kinjeelozz.com with “Attn: California Privacy” in the subject line. Allow up to 30 days for processing.
Q: What about children’s privacy?
A: The Site is not intended for children under the age of thirteen. We do not knowingly collect personal information from children under thirteen. If we learn that a child under thirteen has provided personal information, we will use reasonable efforts to remove such information from our files.
Q: What about security?
A: When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Q: What about other websites?
A: Our website may include links to third-party websites that are not affiliated with the Company. These websites may send their own cookies to visitors, collect data, or solicit your information. The privacy policies of these other websites may be very different from our policy. We are not responsible for the privacy practices of these other websites and cannot guarantee the security of any personal information you provide to or collected by such third-party sites.
Q: Where and for how long is my data stored?
A: Your personal information may be stored and processed on servers in the United States and is subject to U.S. laws. The servers and databases in which information may be stored may be located outside the country from which you accessed this website. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial processes in the countries in which we operate. You consent to any such cross-border transfer of your personal information.
Personal information that we collect, access, or process will be retained only as long as necessary for the fulfillment of the purposes for which it was collected, for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required will be destroyed, erased, or made de-identified or anonymous.
Q: What if I live internationally?
A: Our digital operations are conducted, in whole or in part, in the United States/Canada/Hong Kong. Regardless of where you live, you consent to have your personal data transferred, processed, and stored in these regions, and allow the Company to use and collect your personal information in accordance with this Privacy Policy.
Q: How does the Company communicate changes to this Policy?
A: Any changes to our Privacy Policy will be posted here so that you will always know what information we gather, how we might use that information, and whether we may disclose it to anyone. Your continued use of the Site following the posting of changes to these terms will mean you accept these changes.
Q: Whom do I contact if I have additional questions or concerns about this policy? How do I lodge complaints?
A: If you have any questions or concerns regarding our privacy practices, please feel free to contact our Customer Service via email at support@kinjeelozz.com. For all unsubscribe requests, contact support@kinjeelozz.com. For privacy-related questions, contact support@kinjeelozz.com
We are transparent about the ways in which we collect and use personal information and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us at support@kinjeelozz.com. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.